{"id":12157,"date":"2020-10-22T08:37:05","date_gmt":"2020-10-22T08:37:05","guid":{"rendered":"https:\/\/www.les-balcons.com\/infos-covid-19-sejour-balcons\/"},"modified":"2024-08-27T11:56:39","modified_gmt":"2024-08-27T11:56:39","slug":"covid-19-infos-balcons-stay","status":"publish","type":"page","link":"https:\/\/www.les-balcons.com\/en\/covid-19-infos-balcons-stay\/","title":{"rendered":"COVID-19 INFOS &#8211; Balcons Stay"},"content":{"rendered":"<h1><!-- [et_pb_line_break_holder] -->COVID-19 &#8211; Balcons Stay<!-- [et_pb_line_break_holder] --><\/h1>\n<h2 style=\"text-align: center;\">&#8211; YOUR GUARANTEES With Les Balcons&nbsp; &#8211;<\/h2>\n<h3><\/h3>\n<h3 style=\"text-align: center;\"><strong>&nbsp;<\/strong><strong>strict health charter<\/strong><\/h3>\n<h3><\/h3>\n<h3 style=\"text-align: center;\"><strong>Cancellation free of charges<\/strong><\/h3>\n<h4 style=\"text-align: center;\"><strong>30 days before your arrival<\/strong><\/h4>\n<h3><\/h3>\n<h3 style=\"text-align: center;\"><strong>Full refund *<\/strong><\/h3>\n<p>Dear customers, in order for you to book your stay for the 2021\/2022 winter season in one of our establishments without any stress, special measures have been taken :<\/p>\n<p>First of all, you can <strong>cancel without any fees<\/strong> your reservation <strong>up to 30 days before your arrival.<\/strong><br \/>\nYour stay will be <em><strong>fully reimbursed<\/strong> <\/em>(<em>*after deduction of the 50\u20ac of administrative fees<\/em>).<\/p>\n<p>Then, about the risks that COVID19 is, we have taken special disposition that will guarantee you a full refund in case of one of those restriction would start up to the day before your arrival :<\/p>\n<ul>\n<li>CLOSURE OF THE CHOSEN ESTABLISHMENT OR THE CHOSEN RESORT with impossibility to be relocated in one of the group establishment at the same date<\/li>\n<li>LOCK DOWN OF YOUR LIVING PLACE with prohibition of moving decided by the authorities<\/li>\n<li>CLOSING OF THE FRENCH BORDERS and\/or YOUR COUNTRY OF LIVING<\/li>\n<li>Mandatory QUARANTINE when you arrive on French ground<\/li>\n<\/ul>\n<p>If one of those measures would start during your stay, forcing you to go back home early, <strong>the not consumed night will be refunded.<\/strong><\/p>\n<p>To make sure to be refunded in case of a diagnosed COVID 19 infection, we are offering you to subscribe to <strong><em>our cancellation insurance<\/em><\/strong> (4% of the total amount of the stay). With the usual causes of cancellation (death, serious disease&#8230;) this insurance has a COVID term allowing you to be fully reimbursed if one of the journey participant is tested positive to COVID19 30 days before the arrival.<\/p>\n<p>We also want you to know that a <a href=\"https:\/\/www.les-balcons.com\/en\/sanitary-charter-covid-19\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>strict health charter<\/strong><\/a> has been applied in every one of our establishments.<\/p>\n<p>No matter what the reason is, every cancellation should be notified to our Reservation Service in a written form (email accepted, but the cancellation is confirmed only when you receive an answer. You can also send a letter). No cancellation request will be taken by phone.<\/p>\n<p>Moreover, the cancellation policy applied will be the one in force at the time the cancellation is requested.<\/p>\n<p>For more informations, you can check our <a href=\"https:\/\/www.les-balcons.com\/en\/general-renting-rules\/\">general renting conditions<\/a> as well as the guarantees of the cancellation insurance.<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-weight: 400;\">\u2013 SANITARY PASS and vaccinal pass \u2013<\/span><\/h2>\n<p>(update March, 14th, 2022)<\/p>\n<p><strong>Starting from March, 14th, 2022, vaccination pass and sanitary pass are no longer requested in our establishments.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>COVID-19 &#8211; Balcons Stay &#8211; YOUR GUARANTEES With Les Balcons&nbsp; &#8211; &nbsp;strict health charter Cancellation free of charges 30 days before your arrival Full refund * Dear customers, in order for you to book your stay for the 2021\/2022 winter season in one of our establishments without any stress, special measures have been taken : [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-12157","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>COVID-19 INFOS - Balcons Stay<\/title>\n<meta name=\"description\" content=\"COVID-19 - Balcons Stay - YOUR GUARANTEES With Les Balcons&nbsp; 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